Our Privacy Policy

We are committed to maintaining the trust of our website visitors, our customers, colleagues and suppliers. We take every precaution to ensure the security, integrity, and confidentiality of your personal data. This Privacy Notice describes when and why we collect personal data, how we use it, the limited conditions under which we may disclose it to others, and how we keep it secure.


Why do we collect personal information?

Visitors to our website are not required to provide personal data. However, anyone interested in our services can contact us through our contact form, and some personal data has to be collected in order to establish communication. The legal basis for the processing of your data is to perform the services you request or to take the necessary steps before fulfilling such a request and to comply with the legal requirements. We collect, store and use such personal data for the purpose of issuing quotations, providing requested translation, editing or proofreading services, issuing invoices, or complying with legal requirements. We do not use your personal data for marketing purposes, nor do we disclose them to unauthorized third parties.

What data do we collect?

We hold data on customers, suppliers, collaborators, and potential customers for legitimate interests. The personal data collected may include your name, postal address, e-mail address, telephone number, tax identification number, payment and delivery terms, financial and bank account data. Depending on the subject, the documents we translate/edit may also contain data relating to individuals.

Who else can have access to your personal data?

As a rule, we do not outsource any of our translation/editing work. If we decide to do so in the future, we will ensure that the colleague in question also complies with general data protection regulations and will be asked to process the document accordingly.

What security measures do we take?

We take every possible precaution to ensure that your personal data is protected. The equipment used to store and process personal data is updated as often as possible. Anti-virus software is installed to prevent the theft or destruction of this information and is regularly updated. Personal data is regularly backed up on a different device than the one used in everyday life so that personal data can be recovered in case of loss or damage. All electronic systems used to store or process personal information are password protected. In the event that documents are printed out during the translation process (e.g. for final editing), they will be destroyed and deleted after the project is completed.

Social networking features

This website also includes links to our professional Facebook and LinkedIn accounts. These features are provided by third-party social media platforms themselves. In the event that data is collected in this way, its processing will be governed by the privacy policy of the respective social media platforms.

This Privacy Notice was updated on December 15, 2019, and will be revised as necessary. In the event of differences between the two language versions, the English version will prevail. Translated with www.DeepL.com/Translator (free version)


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